Luxury Spa Guest Concierge

Big Cedar Lodge; Ridgedale (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Big Cedar Lodge is seeking a Spa Guest Attendant to create a serene, personalized guest experience within our relaxation lounges and locker rooms. You will greet guests by name, guide them to appropriate spaces, and maintain a tranquil five-star ambiance with attentive service.

Candidates should have 2–4 years of guest-facing customer service experience and be able to obtain a food safety permit within 30 days of hire. Weekend and holiday availability may be required.

Qualifications

• High School Diploma or Equivalent required or preferred.
• 2-4 years of guest-facing customer service experience.
• Food safety permit, must obtain within 30 days of hire.

Responsibilities

• Greet guests warmly by name and provide a personalized arrival experience.
• Escort guests to Men’s or Women’s Locker Room and assist with locker access and orientation.
• Maintain spa areas, relaxation rooms, hot pool, steam room, sauna, showers and locker rooms, and restock amenities.
• Replenish toiletries, linens, robes and slippers; ensure spaces are clean and tranquil.

Skills

Guest services

Hospitality

Customer service

Communication

Attention to detail

Education

High School Diploma or Equivalent

Job description

Big Cedar Lodge is seeking a Spa Guest Attendant to create a serene, personalized guest experience within our relaxation lounges and locker rooms. You will greet guests by name, guide them to appropriate spaces, and maintain a tranquil five-star ambiance with attentive service.

Candidates should have 2–4 years of guest-facing customer service experience and be able to obtain a food safety permit within 30 days of hire. Weekend and holiday availability may be required.