Attractions Guest Experience Associate

Big Cedar Lodge; Ridgedale (MO); On-site; USD 17,000 - 21,000; Part time

Job summary

Big Cedar Lodge is seeking a friendly, hands-on attendant to assist at the Fun Center (laser tag, bowling, ropes course, and go-cart track). You will help provide a safe and enjoyable guest experience across indoor and outdoor attractions.

Responsibilities include operating attractions year-round, handling front desk tasks such as credit card transactions and waitlists, keeping lanes clean, and assisting with holiday activities. Availability nights, weekends, and holidays is a must.

Qualifications

• Outgoing personality and willingness to provide excellent customer service to guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Availability to work nights, weekends, and holidays and understand the importance of working a scheduled shift.

Responsibilities

• Operate indoor attractions year-round with consistency for positive guest experience.
• Operate outdoor attractions during peak season(s) with consistency for positive guest experience.
• Capable of participating in attraction operation including elevated and confined spaces.
• Assist with front desk duties such as handling credit card transactions, keeping up with a waitlist, and filling out closing paperwork.
• Maintain a clean environment for guests and associates.
• Enhance guest experience through excellent customer service.
• Assist with implementation of various activities for guests during holidays.

Skills

Customer service

Teamwork

Communication

Problem solving

Safety awareness

Education

High School Diploma or Equivalent

Job description

Big Cedar Lodge is seeking a friendly, hands-on attendant to assist at the Fun Center (laser tag, bowling, ropes course, and go-cart track). You will help provide a safe and enjoyable guest experience across indoor and outdoor attractions.

Responsibilities include operating attractions year-round, handling front desk tasks such as credit card transactions and waitlists, keeping lanes clean, and assisting with holiday activities. Availability nights, weekends, and holidays is a must.