Luxury Spa Concierge: Curate Personalized Wellness

Hyatt Hotels Corporation; Northern (KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits after 30 days

Ski pass to Stowe Mountain Resort

Golf membership to Stowe Country Club

Complimentary and discounted stays at

Onsite fitness membership

Employee discounts at Spa & Restaurant

Job summary

Hyatt Hotels Corporation is seeking a Spa Concierge at Spruce Peak Lodge & Club in Vermont. The role blends hospitality with wellness expertise, guiding guests through spa experiences and scheduling treatments.

This full-time position requires weekend and holiday shifts, 12:00–20:00, with a pay rate of $20 per hour. Great benefits include health coverage after 30 days and employee discounts.

Qualifications

• High school diploma or equivalent required. College degree preferred.
• Prior spa or hospitality experience preferred.
• Excellent communication skills.
• Technical proficiency (basic computer applications).
• Attention to detail.
• Customer service experience.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems.
• Understanding of Spa.
• Solid judgment and ability to resolve conflicts effectively.
• Operate effectively in stressful situations.
• Ability to multi-task.
• Ability to adapt to changing guest needs.

Responsibilities

• The Spa Concierge serves as the guest’s personal guide to relaxation and well‑being, handling scheduling of treatments and tailoring spa experiences based on individual preferences.
• They provide expert knowledge of services, recommend therapies that suit a guest’s needs, and coordinate details like amenities, special requests, and post‑treatment arrangements.
• Their role blends hospitality with wellness expertise, ensuring every guest feels cared for, understood, and pampered throughout their visit.

Skills

Excellent communication

Customer service

Attention to detail

Time management

Multi-tasking

Conflict resolution

Education

High school diploma or equivalent

College degree preferred

Job description

Hyatt Hotels Corporation is seeking a Spa Concierge at Spruce Peak Lodge & Club in Vermont. The role blends hospitality with wellness expertise, guiding guests through spa experiences and scheduling treatments.

This full-time position requires weekend and holiday shifts, 12:00–20:00, with a pay rate of $20 per hour. Great benefits include health coverage after 30 days and employee discounts.