Spa Concierge — Luxury Mountain Resort Experience (Ski Pass)

Hyatt Hotels Corporation; Kansas City (MO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Health benefits after 30 days

Winter Ski Pass

Summer Golf Membership

Complimentary stays at Hyatt worldwide

Onsite Fitness Membership

Employee discounts at Spa & Restaurant

Job summary

Hyatt Hotels Corporation is seeking a Spa Concierge for our Spa & Wellness team in a luxury resort setting. The role involves guiding guests through spa experiences, scheduling treatments, and tailoring services to individual preferences.

You will balance hospitality with wellness expertise to ensure guests feel cared for and pampered throughout their visit. The position is part-time seasonal with weekend and holiday shifts, paying $20.00 per hour.

Qualifications

• High school diploma or equivalent is required.
• College degree is preferred.
• Prior spa or hospitality experience is preferred.
• Excellent communication skills are essential.
• Technical proficiency with basic computer applications is expected.
• Attention to detail is important.
• Customer service experience is valued.
• Strong organizational and time management discipline.
• Understanding of hospitality operating systems is desirable.
• Understanding of Spa is beneficial.
• Good judgment and conflict-resolution abilities are important.
• Ability to work in stressful situations and multi-task.
• Adaptability to changing guest needs.

Responsibilities

• Greet guests and coordinate spa bookings and experiences.
• Provide knowledge about spa services and tailor experiences to guest preferences.
• Coordinate amenities, special requests, and post-treatment arrangements.
• Maintain high standards of hospitality and wellness expertise.
• Work to ensure guests feel cared for and pampered throughout their visit.

Skills

Communication

Basic IT skills

Attention to detail

Customer service

Time management

Hospitality systems

Spa knowledge

Conflict resolution

Stress management

Multitasking

Adaptability

Education

High school diploma or equivalent

College degree preferred

Job description

Hyatt Hotels Corporation is seeking a Spa Concierge for our Spa & Wellness team in a luxury resort setting. The role involves guiding guests through spa experiences, scheduling treatments, and tailoring services to individual preferences.

You will balance hospitality with wellness expertise to ensure guests feel cared for and pampered throughout their visit. The position is part-time seasonal with weekend and holiday shifts, paying $20.00 per hour.