Luxury Sleep & Home Styling Concierge

Boll & Branch; Short Hills (NJ); In loco; USD 26.000 - 30.000; Tempo pieno

Descrizione del lavoro

Boll & Branch seeks an energetic Retail Sales Associate to welcome customers, understand their needs, and provide personalized bedding and design recommendations in a luxury retail setting.

You will contribute to a high-value shopping experience, support in-store operations, and assist with in-home consultations, ensuring guests feel cared for and informed about Boll & Branch products.

Competenze

• 1+ year of retail sales experience in specialty or luxury retail, home furnishings, hospitality, or similar.
• Passion for hospitality and building customer relationships.
• Experience with consultative selling, clienteling, or personalized service.
• Strong verbal and written communication skills.
• Positive attitude and ability to build rapport with customers.
• Excellent organizational skills for multitasking in a fast-paced environment.
• Comfort with Google Workspace, POS systems, and retail tech.
• Able to stand long hours, lift up to 50 pounds, and perform in-home services with or without accommodation.
• Bilingual in English and Spanish is a plus (not required).

Mansioni

• Welcome customers with warmth and authenticity, and provide personalized recommendations.
• Deliver elevated experiences through in-store, virtual, and in-home consultations.
• Build lasting relationships through proactive clienteling and follow-up.
• Assist customers in designing spaces based on sleeping habits and style preferences.
• Maintain store readiness, handle opening/closing procedures, cash handling, and POS reconciliation.
• Support in-home appointments and installations with thoughtful product recommendations.

Conoscenze

Hospitality

Clienteling

Communication

Organizational

Google Workspace

POS systems

Bilingual EN/ES

Strumenti

POS systems

Google Docs/Drive

Descrizione del lavoro

Boll & Branch seeks an energetic Retail Sales Associate to welcome customers, understand their needs, and provide personalized bedding and design recommendations in a luxury retail setting.

You will contribute to a high-value shopping experience, support in-store operations, and assist with in-home consultations, ensuring guests feel cared for and informed about Boll & Branch products.