Luxury Ski Valet & Gear Concierge

Montage International; Big Sky (MT); On-site; USD 19,286 - 30,307; Full time

Job summary

Montage International’s Montage Big Sky seeks a Recreation Attendant – Ski Valet to deliver premium ski valet, equipment rental, and boot fitting with a focus on guest delight. You will operate in a fast-paced, outdoor environment, ensuring safety, comfort, and flawless service for our guests.

Ideal candidates bring experience in ski rental/valet and boot fitting, plus a strong hospitality mindset. This on-site role requires excellent communication, attention to detail, and a passion for luxury

Qualifications

• Previous experience in ski rental operations, ski valet services, boot fitting, outdoor recreation, or related guest service roles preferred.
• Previous experience in a luxury hotel, resort, or ultra-luxury hospitality environment preferred.
• Experience fitting ski or snowboard boots and knowledge of winter sports equipment preferred.
• Strong commitment to delivering exceptional guest service and creating memorable guest experiences.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, guest-focused environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet guests warmly and professionally, creating a welcoming and personalized luxury resort experience.
• Provide professional ski and snowboard boot fitting services to ensure comfort, performance, and safety.
• Assist guests with selecting rental equipment based on ability level, terrain preferences, and current mountain conditions.
• Conduct equipment sizing, fitting, adjustments, and inspections of skis, snowboards, boots, poles, and related gear.
• Handle storage, retrieval, transportation, and organization of skis, snowboards, boots, and other equipment with care and attention to detail.
• Assist guests with carrying equipment to and from transportation, guest rooms, and designated resort locations.
• Maintain accurate rental records and process rental transactions using POS and rental management systems.
• Ensure rental equipment is maintained and presented according to departmental standards.
• Provide knowledgeable information regarding mountain conditions, trail recommendations, and resort amenities.
• Anticipate guest needs and proactively provide assistance to enhance the overall guest experience.

Job description

Montage International’s Montage Big Sky seeks a Recreation Attendant – Ski Valet to deliver premium ski valet, equipment rental, and boot fitting with a focus on guest delight. You will operate in a fast-paced, outdoor environment, ensuring safety, comfort, and flawless service for our guests.

Ideal candidates bring experience in ski rental/valet and boot fitting, plus a strong hospitality mindset. This on-site role requires excellent communication, attention to detail, and a passion for luxury