Recreation Attendant- Ski Valet

Montage International; Big Sky (MT); On-site; USD 25,000 - 39,000; Full time

Job summary

Montage Big Sky is seeking a Recreation Attendant – Ski Valet to deliver exceptional service from equipment fitting and rental to mountain access and storage. You will be a key guest contact, guiding guests through a seamless ski experience with a focus on luxury hospitality and safety.

The ideal candidate thrives in a fast-paced outdoor setting, is service-oriented, detail-focused, and knowledgeable about ski equipment, contributing to memorable guest moments.

Qualifications

• Previous experience in ski rental operations, ski valet services, boot fitting, outdoor recreation, or related guest service roles preferred.
• Experience in a luxury hotel, resort, or ultra-luxury hospitality environment is preferred.
• Boot fitting experience and knowledge of winter sports equipment is preferred.

Responsibilities

• Greet guests warmly and professionally, delivering a personalized luxury resort experience.
• Provide ski and snowboard boot fitting services to ensure comfort, performance, and safety.
• Assist guests with selecting rental equipment based on ability, terrain, and conditions.
• Conduct equipment sizing, fitting, and inspections of skis, snowboards, boots, and related gear.
• Maintain rental records and process transactions using POS and rental management systems.
• Ensure equipment is maintained, organized, and presented to departmental standards.

Skills

Ski rental operations

Ski valet services

Boot fitting

Outdoor recreation

Guest service

Tools

POS systems

Rental management systems

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Montage Big Sky, It’s All Because of YOU! Recreation Attendant Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Big Sky, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Big Sky is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Position Summary

The Recreation Attendant – Ski Valet is responsible for delivering exceptional service to guests through ski valet, equipment rental, and boot fitting services while creating memorable experiences reflective of Montage's commitment to ultra-luxury hospitality. This position serves as a key point of contact for guests throughout their ski experience, ensuring a seamless journey from equipment fitting and rental to daily mountain access and equipment storage. The ideal candidate is service-oriented, detail-focused, knowledgeable about ski equipment, and thrives in a fast-paced outdoor environment while maintaining the highest standards of professionalism and guest care.

Essential Functions & Responsibilities

• Greet guests warmly and professionally, creating a welcoming and personalized luxury resort experience.
• Provide professional ski and snowboard boot fitting services to ensure comfort, performance, and safety.
• Assist guests with selecting appropriate rental equipment based on ability level, terrain preferences, and current mountain conditions.
• Conduct equipment sizing, fitting, adjustments, and inspections of skis, snowboards, boots, poles, and related gear.
• Handle the storage, retrieval, transportation, and organization of skis, snowboards, boots, and other equipment with care and attention to detail.
• Assist guests with carrying equipment to and from transportation, guest rooms, and designated resort locations.
• Maintain accurate rental records and process rental transactions using point-of-sale and rental management systems.
• Ensure rental equipment is maintained, organized, and presented according to departmental standards.
• Provide knowledgeable information regarding mountain conditions, trail recommendations, resort amenities, and recreational offerings.
• Anticipate guest needs and proactively provide assistance to enhance the overall guest experience.

Qualifications

• Previous experience in ski rental operations, ski valet services, boot fitting, outdoor recreation, or related guest service roles preferred.
• Previous experience in a luxury hotel, resort, or ultra-luxury hospitality environment preferred.
• Experience fitting ski or snowboard boots and knowledge of winter sports equipment preferred.
• Strong commitment to delivering exceptional guest service and creating memorable guest experiences.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, guest-focused environment.
• Strong attention to detail and organizational skills.

Physical & Environmental Requirements

• Ability to lift, push, pull, and carry up to 50 pounds unassisted on a regular basis.
• Ability to stand and walk for extended periods, including shifts of 8 hours or more.
• Ability to frequently bend, kneel, reach, and handle ski and snowboard equipment.
• Must be comfortable working outdoors for extended periods in varying weather conditions, including snow, ice, wind, cold temperatures, and other inclement mountain weather.
• Must be available to work weekends, holidays, and peak seasonal periods.

At Montage Big Sky, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude.

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.

Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

In the United States we are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.