Luxury Ski Retail Associate

fourseasons; Vail (CO); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Winter lifestyle benefit

Merchant pass available

401k with company matching

Medical, Dental and Life Insurance

Discounted travel & F&B and Spa

Employee cafeteria

Job summary

Four Seasons Resort and Residences Vail seeks a Retail Associate – The Outpost to deliver exceptional guest experiences in our new store. You will greet customers, provide product guidance, and ensure a smooth checkout process in a luxury retail setting.

You will work with the Store Manager to keep the store inviting, manage stock, and uphold the Four Seasons luxury standards in every interaction. This full‑time role requires 1+ year in guest service or luxury retail, English fluency, and US

Qualifications

• Minimum 1+ years in guest service or luxury retail.
• Fluency in English and US work authorization.
• Ability to stand 8 hours and lift up to 50 lbs.
• Knowledge of POS systems and Microsoft applications.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide detailed product information and answer questions.
• Actively contribute to achieving sales targets and upsell products.
• Maintain a clean, organized, visually appealing store and manage stock levels.
• Accurately process sales transactions and handle cash/card payments.
• Assist in stock receiving and inventory control; rotate products.
• Build positive relationships with customers to encourage return visits.
• Uphold Four Seasons brand values in all interactions with guests.

Skills

Guest service

Retail experience

POS system

English fluency

Customer relations

Tools

POS system

Microsoft Office

Job description

Four Seasons Resort and Residences Vail seeks a Retail Associate – The Outpost to deliver exceptional guest experiences in our new store. You will greet customers, provide product guidance, and ensure a smooth checkout process in a luxury retail setting.

You will work with the Store Manager to keep the store inviting, manage stock, and uphold the Four Seasons luxury standards in every interaction. This full‑time role requires 1+ year in guest service or luxury retail, English fluency, and US