Luxury Showroom Sales & Order Coordinator

Lever, Inc.; Scottsdale (AZ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical/dental/vision

401k retirement savings

Bonus potential

Paid time off (PTO)

Summer half days

Volunteer day

Job summary

Waterworks is seeking a Showroom Client Support Specialist in Scottsdale to oversee the full lifecycle of client orders. You will collaborate with the showroom sales team and clients to manage interior design project orders from pre-order to shipping, ensuring timely delivery and a luxury service experience.

The role involves supporting showroom operations, receiving/sending shipments, inventory transfers, refunds, and data reporting.

Qualifications

• 2+ years administrative or project management experience.
• Art/Interior design or luxury retail/service experience preferred.
• Strong organizational skills.
• Excellent verbal and written communication.
• Proficient in Microsoft Office.

Responsibilities

• Own order management process from pre-order through delivery while delivering exceptional customer-centric experiences to internal partners and external customers.
• Manage all communications to internal departments and external clients to ensure order accuracy, timely delivery, and client satisfaction.
• Manage and track all order reporting data.
• Support the Showroom Sales Consultants in the sales efforts with pre-sale activities like quotes/order entry, sample requests, and processing and collecting payments.
• Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction.
• Other duties and responsibilities as assigned.

Skills

Administrative experience

Project management

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Waterworks is seeking a Showroom Client Support Specialist in Scottsdale to oversee the full lifecycle of client orders. You will collaborate with the showroom sales team and clients to manage interior design project orders from pre-order to shipping, ensuring timely delivery and a luxury service experience.

The role involves supporting showroom operations, receiving/sending shipments, inventory transfers, refunds, and data reporting.