Luxury Showroom Sales Associate

Sub-Zero Group; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k) with match

Education assistance

Maternity & paternity leave

Bonus program

Job summary

Sub-Zero Group in Houston seeks a Showroom Sales Associate to deliver a best-in-class appliance consultation and shopping experience. You will drive showroom sales, manage the customer journey from first contact to installation handoff, and build lasting relationships with clients and dealers.

This role is ideal for someone who thrives in a client-facing environment, with strong product knowledge and a passion for exceptional service. A pre-employment drug test and background check are required.

Qualifications

• Customer-facing role with focus on service excellence.
• Ability to build relationships with clients and dealers.
• Experience in showroom or retail sales is a plus.

Responsibilities

• Execute appointment setting for showroom visits.
• Provide engaging showroom consultations for planned or walk-in customers.
• Support customers via phone, schedule appointments, and uncover needs.
• Partner with dealers and trade professionals to build trust.
• Maintain a beautiful, comfortable showroom environment.
• Ensure seamless handoff to product installation and follow-up.

Skills

Customer service

Communication

Sales orientation

Team player

Job description

Sub-Zero Group, a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Houston Showroom.

This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

This individual will be responsible for:

• Executing the appointment setting process for the showroom including the pre-visit interview
• Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
• Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Executing a seamless retail handoff and positive customer experience between showroom visit and product installation
• Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Supporting promotional showroom activity/events and overall operations
• Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
• Maintaining a beautiful and comfortable work environment, for both your team and guests
• Participating in on-going product knowledge and training
• Being an organized, efficient and a conscience team member
• Able to work M-F and rotating Saturdays

We value our employees by providing:

• Competitive compensation based on skills along with quarterly bonuses
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.