Luxury Appliance Showroom Specialist

Sub-Zero, Inc.; Philadelphia (Philadelphia County); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Vision plans

401(k) savings and profit sharing

Education assistance and training

Job summary

Sub-Zero Group Mid-Atlantic in Philadelphia is seeking a Showroom Sales Associate to deliver a best-in-class appliance consultation and shopping experience. The role focuses on guiding customers through the showroom process, managing appointments, and ensuring a seamless hand-off to installation.

You will engage clients in-store and by phone, leveraging product knowledge to build lasting relationships, and collaborate with dealers and trade pros to drive referrals while maintaining an inviting

Qualifications

• Minimum 3 years retail sales environment; preferably luxury retail.
• Experience utilizing computer systems to track data (CRM).
• Basic exposure to design/merchandising a plus, but not required.

Responsibilities

• Execute the appointment setting process for the showroom including the pre-visit interview.
• Provide an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in.
• Support customers via telephone, booking appointments, sharing information and uncovering their needs.
• Partner with dealers and trade professionals to build trust and mutually beneficial relationships.
• Maintaining a beautiful and comfortable work environment, for both your team and guests.
• Executing a seamless retail hand-off and positive customer experience between showroom visit and product installation.
• Partner with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge.
• Supporting promotional showroom activity/events and overall operations.
• Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business.

Skills

CRM

Customer service

Luxury retail

Education

High School or better

Bachelors or better

Job description

Sub-Zero Group Mid-Atlantic in Philadelphia is seeking a Showroom Sales Associate to deliver a best-in-class appliance consultation and shopping experience. The role focuses on guiding customers through the showroom process, managing appointments, and ensuring a seamless hand-off to installation.

You will engage clients in-store and by phone, leveraging product knowledge to build lasting relationships, and collaborate with dealers and trade pros to drive referrals while maintaining an inviting