Luxury Showroom Inside Sales Specialist – New York

Perennials and Sutherland, LLC; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time off 15 days per year

Eight Sick Days per Year

11 Paid Holidays

Paid Parental Leave

Medical, Dental and Vision Insurance

401k Retirement Plan with Bi-Weekly 2%

Company Paid Life Insurance and Long‑n

Voluntary Benefits

Employee Assistance Program

Job summary

Perennials and Sutherland, LLC, a renowned luxury home furnishings company, seeks an Inside Sales Representative for its New York David Sutherland Showroom. The role focuses on client engagement—in person, by phone, email, and online platforms—to understand needs and drive sales.

You will collaborate on interiors projects, prepare accurate quotes, and maintain CRM records using Salesforce while striving to exceed showroom goals.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Proficiency with Microsoft Word/Excel/PowerPoint.
• Experience with Salesforce or other CRM.
• At least two years inside sales experience, order processing, payment deposits.
• Excellent written and verbal communication.
• Physical ability to lift up to 10 lb; sit, stand, and walk throughout the day.

Responsibilities

• Engage with potential and existing clients in person, via phone, email and online platforms to understand their needs and preferences.
• Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
• Resolve customer concerns regarding products and services to ensure a positive customer experience
• Create detailed and accurate sales quotes detailing selected products, quantities, and pricing, presenting timely and professionally, with appropriately timed client follow-up.
• Using Salesforce, maintain accurate records of all communications, quotes and client interactions.
• Strive to achieve and exceed sales goals given by showroom
• Collaborate as a team to generate new clients and cultivate sales

Skills

Communication skills

Inside sales experience

CRM experience

Order processing

Payment processing

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Microsoft Outlook

MS Office

Job description

Perennials and Sutherland, LLC, a renowned luxury home furnishings company, seeks an Inside Sales Representative for its New York David Sutherland Showroom. The role focuses on client engagement—in person, by phone, email, and online platforms—to understand needs and drive sales.

You will collaborate on interiors projects, prepare accurate quotes, and maintain CRM records using Salesforce while striving to exceed showroom goals.