Executive Assistant & Administrative Coordinator

Balani Custom Clothiers; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Job summary

Balani Custom Clothiers in Chicago seeks an Executive Assistant & Administrative Coordinator to support our Vice President, lead key projects, manage executive communications, and streamline showroom workflows. The role combines high-level administrative tasks with client-facing responsibilities in a luxury retail setting.

Qualifications

• 3+ years of experience as an Executive Assistant, Administrative Coordinator, or similar high-level operations role.
• Relentless attention to detail and pride in flawless execution.
• Ability to anticipate needs, work independently, and maintain calm in a dynamic environment.
• Proficiency with CRM systems, Google Suite, Microsoft Office, and AI tools.

Responsibilities

• Elevate the client experience: welcome guests, manage inquiries, and oversee appointment scheduling.
• VIP event planning and support: plan and execute high-touch client events and showroom projects.
• Executive support: monitor inbox, draft communications, and manage complex calendars.
• Showroom logistics: coordinate garments, track inventory, and liaise with vendors.
• Merchandising & presentation: maintain a pristine showroom with inventory and supplies.
• Showroom operations: maintain client records and handle daily communications.

Skills

Executive Assistant

Attention to detail

Proactive problem solving

CRM proficiency

Tech fluency

Tools

CRM systems

Google Suite

Microsoft Office

AI tools

Job description

Executive Assistant & Administrative Coordinator

Named "Best Custom Suit" by Chicago Magazine, Balani is the premier custom clothier for pro athletes in the NFL, NBA, and NHL, as well as musicians and TV personalities nationwide. We are seeking a polished, proactive, high-ownership Executive Assistant & Administrative Coordinator to support our Vice President in Chicago. In this role, you will take the lead on managing key projects, executive communications, and showroom workflows.

What You’ll Do

• Elevate the client experience: Welcome incoming guests with genuine warmth, manage client inquiries, and oversee appointment scheduling.
• VIP event planning & support: Plan and execute high-touch VIP client events, assist with local marketing efforts, and manage special showroom projects from concept to completion.
• Executive support: Monitor and triage the Vice President’s inbox, flag priorities, draft polished brand communications, and manage complex calendars for meetings, events, and appointments.
• Showroom logistics: Coordinate incoming and outgoing luxury garments, track inventory, and partner directly with our vendors to ensure seamless quality.
• Merchandising & presentation: Uphold a pristine, immaculate showroom environment, fully stocked with inventory, accessories, and supplies.
• Showroom operations: Maintain precise client records in our CRM, manage daily communications, and handle the organizational logistics that keep the showroom running smoothly.

What We’re Looking For

• 3+ years of experience as an Executive Assistant, Administrative Coordinator, or high-level operations professional.
• Relentless attention to detail: You hold yourself to a high standard, love an organized day, and take genuine pride in flawless execution.
• Proactive problem solver: You anticipate needs instinctively, operate independently, and bring a calm, systems-oriented mindset to a dynamic environment.
• Tech fluency: Confident with CRM systems, Google Suite, Microsoft Office, and AI tools.
• Salary: $60,000-$75,000 / year
• Benefits: Medical, Dental, Vision, 401(k), and Life Insurance.
• Status: Full-time, exempt, in-person
• Opportunity for growth: As a fast-growing luxury brand, we prioritize internal advancement for driven team members looking to build a long-term career in luxury retail and sales operations.