Luxury Shoe Experience Specialist

Brobston Group; Troy (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

The Brobston Group seeks a Shoe Ambassador to support the Dior shoe business at Saks in Troy, MI. You will partner with the store team to deliver an exceptional client journey, handling sales, recruitment and operational tasks, plus visual merchandising support.

Ideal candidates bring 3+ years in retail ops or sales support, with luxury retail experience a plus, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• At least 3 years in retail operations, cashier, or sales support.
• Luxury retail experience preferred.
• Ability to work full-time including evenings, weekends, and holidays.
• Strong interpersonal, communication, organizational, and follow-through skills.
• Able to stand for extended periods and handle merchandise and supplies.

Responsibilities

• Support day-to-day sales activities and the client journey.
• Assist with recruitment and operational support for the shoe business.
• Support visual merchandising standards.

Skills

Interpersonal skills

Communication skills

Organizational skills

Follow-through

Customer service

Job description

The Brobston Group seeks a Shoe Ambassador to support the Dior shoe business at Saks in Troy, MI. You will partner with the store team to deliver an exceptional client journey, handling sales, recruitment and operational tasks, plus visual merchandising support.

Ideal candidates bring 3+ years in retail ops or sales support, with luxury retail experience a plus, and the ability to work evenings, weekends, and holidays as needed.