Luxury Brand Ambassador - Fragrance & Client Experience

Diptyque Paris; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Diptyque Paris in Troy, MI seeks a Brand Ambassador to deliver an elevated client experience and drive boutique performance. You will welcome clients, share product knowledge, and support omni-channel selling with personalized service.

Ideal candidates have 3+ years in luxury or beauty retail, strong communication, and comfort with digital tools. Flexibility for evenings, weekends, and holidays is required to thrive in this role.

Qualifications

• Minimum 3 years of retail experience, preferably in luxury or beauty.
• Strong communication and organizational skills are essential.
• Comfort with digital tools and online sales experience is a plus.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Welcome clients and create a warm, elevated environment.
• Share product knowledge in a personalized and inspiring way.
• Support omni-channel selling and promote the At-Your-Service program.
• Build and maintain a strong client base with personalized outreach.
• Assist with stock, merchandising, and boutique operations.
• Collaborate with team to deliver exceptional service.

Skills

Strong communication

Organizational skills

Passion for fragrance & beauty

Comfort with digital tools

Tools

Microsoft Office

Job description

Diptyque Paris in Troy, MI seeks a Brand Ambassador to deliver an elevated client experience and drive boutique performance. You will welcome clients, share product knowledge, and support omni-channel selling with personalized service.

Ideal candidates have 3+ years in luxury or beauty retail, strong communication, and comfort with digital tools. Flexibility for evenings, weekends, and holidays is required to thrive in this role.