Luxury Service Experience Coordinator

Volvo Limited; Northfield Township (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid training

Employee vehicle purchase

Health and wellness program

Sundays off

Saturday lunches

Employee discounts

Job summary

Fields Jaguar Land Rover Northfield is seeking a friendly Customer Service Representative to create a luxury experience for customers in-person and on the phone. You will greet guests, answer inquiries, and support service scheduling with care.

Join a family-owned dealership that values safety, integrity, courtesy, presentation, and efficiency. You will handle administrative tasks, coordinate appointments, and represent the brand with professionalism while contributing to a collaborative team

Qualifications

• Must be available to work every Saturday.
• Excellent communication and organizational skills.
• Experience using Microsoft Office suite.
• Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously.
• Must be willing to submit to a drug screen & background check.

Responsibilities

• Meet and greet customers professionally in-person & on the phone
• Create and set appointments for service
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support, including mailing, scanning, faxing, and copying
• Maintain office supplies for a specific location

Skills

Communication

Organization

Tools

Microsoft Office

Job description

Fields Jaguar Land Rover Northfield is seeking a friendly Customer Service Representative to create a luxury experience for customers in-person and on the phone. You will greet guests, answer inquiries, and support service scheduling with care.

Join a family-owned dealership that values safety, integrity, courtesy, presentation, and efficiency. You will handle administrative tasks, coordinate appointments, and represent the brand with professionalism while contributing to a collaborative team