Luxury Customer Service Coordinator

Fields BMW Lakeland; Northfield Township (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k)

Paid Time Off

Paid Training

Employee vehicle purchase plan

Health and Wellness

Saturday Lunches

Sundays off

Job summary

Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. Our goal is to provide the best customer experience and create lifelong relationships.

Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency.

Qualifications

• Must be available to work every Saturday.
• Excellent communication and organizational skills.
• Experience using Microsoft Office suite.
• Ability to work with customers, vendors and employees while multitasking.
• Willingness to submit to a drug screen and background check.

Responsibilities

• Meet and greet customers professionally in-person & on the phone
• Create and set appointments for service
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support, including mailing, scanning, faxing, and copying
• Maintain office supplies for a specific location

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

Job description

Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. Our goal is to provide the best customer experience and create lifelong relationships.

Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency.