Luxury Auto Service & Appointment Coordinator

Fields Auto Group; Northfield Township (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee vehicle purchase

Wellness program

Saturday lunches

Sundays off

Job summary

Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership and provide a luxury experience to both internal and external customers. We value safety, integrity, courtesy, presentation, and efficiency in daily work.

Responsibilities include greeting customers, scheduling service appointments, handling inquiries, and supporting administrative tasks while maintaining an organized, collaborative office environment.

Qualifications

• Excellent communication and organizational skills.
• Experience using Microsoft Office suite.
• Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously.

Responsibilities

• Meet and greet customers professionally in-person & on the phone
• Create and set appointments for service
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support, including mailing, scanning, faxing, and copying
• Maintain office supplies for a specific location

Skills

Communication

Organization

Customer service

Tools

Microsoft Office

Job description

Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership and provide a luxury experience to both internal and external customers. We value safety, integrity, courtesy, presentation, and efficiency in daily work.

Responsibilities include greeting customers, scheduling service appointments, handling inquiries, and supporting administrative tasks while maintaining an organized, collaborative office environment.