Luxury Sales Support Concierge — Brand Ambassador

Tapestry (Coach/Kate Spade); Woodburn (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting in Woodburn, OR. You will warmly greet clients, provide personalized assistance, and act as a brand ambassador while supporting POS operations and stock management.

The role requires 1+ year of retail experience, fashion awareness, and strong English communication. Flexibility for a fast-paced schedule, including evenings and weekends, is expected.

Qualifications

• 1+ year of retail experience, preferably in luxury environment.
• Knowledge of fashion trends and market competition.
• Strong English language proficiency; excellent communication skills.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Greet clients with warmth and professionalism; anticipate needs and provide assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards while capturing customer info.
• Receive, process, and organize shipments; maintain stockroom cleanliness.

Skills

Customer service

Retail experience

Cash handling

Tools

Cash register systems

iPad / laptop

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting in Woodburn, OR. You will warmly greet clients, provide personalized assistance, and act as a brand ambassador while supporting POS operations and stock management.

The role requires 1+ year of retail experience, fashion awareness, and strong English communication. Flexibility for a fast-paced schedule, including evenings and weekends, is expected.