Luxury Sales Support Associate III - Flexible Schedule

kate spade new york; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Florida to deliver exceptional customer service on the sales floor and at the cash wrap. You will assist customers, process transactions, and help maintain stockrooms and visual merchandising.

The role requires a friendly, professional demeanor, strong product knowledge, and the ability to multitask in a fast-paced luxury environment. Flexibility to work nights, weekends, and peak periods is required; prior luxury retail experience is preferred, with

Qualifications

• 1+ year retail experience, preferably luxury, or equivalent combination of education and experience.
• Strong English communication and customer service skills.
• Knowledge of fashion trends and ability to work in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments; manage stock levels and visual merchandising updates.
• Support sales floor activities and collaborate with team and management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

POS operation

Cash handling

Merchandising

Communication

English proficiency

Tools

POS system

iPad / Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in Florida to deliver exceptional customer service on the sales floor and at the cash wrap. You will assist customers, process transactions, and help maintain stockrooms and visual merchandising.

The role requires a friendly, professional demeanor, strong product knowledge, and the ability to multitask in a fast-paced luxury environment. Flexibility to work nights, weekends, and peak periods is required; prior luxury retail experience is preferred, with