Luxury Sales Specialist & Brand Ambassador

Tapestry (Coach/Kate Spade); Fort Worth (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Coach is seeking a Sales Associate in Fort Worth to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service with omni-channel selling, requires confident product knowledge, clienteling, and collaboration to drive brand loyalty and revenue.

Flexibility with schedule, including nights and weekends, is expected in this fast-paced luxury environment.

Qualifications

• 1+ years of luxury retail or related sales experience.
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency and ability to read price/release sheets.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.

Skills

Sales experience

English proficiency

Clienteling

Brand ambassador

Tools

POS systems

Mobile POS

Job description

Coach is seeking a Sales Associate in Fort Worth to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service with omni-channel selling, requires confident product knowledge, clienteling, and collaboration to drive brand loyalty and revenue.

Flexibility with schedule, including nights and weekends, is expected in this fast-paced luxury environment.