Luxury Sales Representative (Uncapped Commissions; OTE: $60K+)

#twiceasnice Recruiting; City of Rochester (NY); On-site; USD 58,000 - 70,000; Full time

Job summary

twiceasnice Recruiting seeks an Inside Sales Representative in Rochester to build relationships with a prepared pool of prospects and accounts. You will perform outbound outreach, learn customers’ businesses, and tailor product recommendations to each client, driving growth in a relationship-driven sales environment.

You’ll be based in a full-time role with a base salary of $52,000 plus uncapped commissions, aiming for an OTE of $64K+ in the first year.

Qualifications

• The role requires 1+ year of sales or customer-facing experience.
• Strong verbal communication and ability to speak with customers by phone.
• Ability to build rapport, ask thoughtful questions, and connect with different personalities.

Responsibilities

• Build and grow relationships with new and existing customers.
• Conduct outbound prospecting and customer outreach.
• Manage and develop an assigned pool of leads and accounts.
• Learn customers’ businesses, preferences, and purchasing needs.
• Recommend products and solutions based on individual customer needs.
• Follow up consistently by phone, email, and text when appropriate.
• Build your book of business over time.
• Maintain accurate sales activity and customer information in the CRM.
• Develop knowledge of the company’s products and the jewelry industry.
• Meet individual activity, sales, and account-growth goals.

Skills

Outbound prospecting

Relationship building

CRM proficiency

Phone sales

Communication skills

Lead management

Product knowledge

Job description

Salary: $52,000 Base Salary + Uncapped Commissions (1st yr. OTE: $64K+)

Job Type: Full-time

Typical Hours: Mon-Fri, 9:30 am – 5:30 pm ET

Travel: None

Start Date: ASAP or early 2027

Sponsorship is not available

Our client, an established and growing luxury goods wholesaler, is seeking a personable and driven Inside Sales Representative to join their Rochester team. This relationship-driven sales role values your ability to connect with people, ask the right questions, and build trust as much as your sales experience. You’ll be given an existing pool of prospects and accounts to develop through consistent outbound outreach, including new prospects, former customers, and existing opportunities. Rather than relying on a rigid script, you’ll learn each customer’s business, build genuine relationships, and develop your own book of business over time. The ideal candidate is confident on the phone, emotionally intelligent, competitive, coachable, and persistent. If you have a strong foundation in sales and know how to connect with people, this is an excellent opportunity to develop your consultative selling skills, earn uncapped commission, and build a long-term sales career.

Please note that our client is open to a start date after the holidays, should that work better for you.

• Build and grow relationships with new and existing customers
• Conduct consistent outbound prospecting and customer outreach
• Manage and develop an assigned pool of leads and accounts
• Learn customers’ businesses, preferences, and purchasing needs
• Recommend products and solutions based on individual customer needs
• Follow up consistently by phone, email, and text when appropriate
• Build and grow your own book of business over time
• Maintain accurate sales activity and customer information within the CRM
• Develop strong knowledge of the company’s products and the diamond/jewelry industry
• Meet individual activity, sales, and account-growth goals
• 1+ year of sales or other customer-facing experience preferred
• Strong verbal communication skills and confidence speaking with customers by phone required
• Ability to build rapport, ask thoughtful questions, and connect with different personalities required
• Comfortable with outbound prospecting and a high-volume calling environment required