Luxury Sales Director: Growth & Client Experience

LVMH Group; New York (NY); On-site; USD 160,000 - 220,000; Full time

Job summary

Tiffany & Co. in New York is seeking a Sales Director for The Landmark to lead and accelerate luxury sales across the market, delivering sustainable growth, exceptional client experiences, and rigorous operating standards.

This role combines clienteling, people leadership, and commercial acumen to drive initiatives, develop Sales Managers and client advisor teams, and translate strategy into measurable outcomes while upholding brand values.

Qualifications

• 8+ years in luxury/consumer goods retail or business management.
• Experience leading sales teams and managers.
• Knowledge of luxury goods including jewelry, apparel, accessories, or cosmetics.
• Strong business and financial acumen.
• Proven ability to develop client relationships and drive sales.
• Bachelor’s degree preferred.

Responsibilities

• Own and drive sales performance across the assigned area of The Landmark.
• Translate strategy into actionable priorities for Sales Managers and their teams.
• Lead and develop Sales Managers and client advisor teams.
• Ensure delivery of best-in-class luxury client experience across touchpoints.
• Monitor KPIs, analyze trends, and intervene to optimize performance.
• Partner with HR and leadership on talent development and organizational needs.
• Collaborate with cross-functional partners to drive aligned execution.

Skills

Luxury retail leadership

Leading sales teams

Client development

Financial acumen

Communication & collaboration

Talent development

Education

Bachelor's degree preferred

Job description

Tiffany & Co. in New York is seeking a Sales Director for The Landmark to lead and accelerate luxury sales across the market, delivering sustainable growth, exceptional client experiences, and rigorous operating standards.

This role combines clienteling, people leadership, and commercial acumen to drive initiatives, develop Sales Managers and client advisor teams, and translate strategy into measurable outcomes while upholding brand values.