Luxury Sales Associate — Clienteling & Omni-Channel Pro

Tapestry; Sunbury (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a luxury fashion brand by Tapestry, is seeking a Sales Associate in Sunbury, Ohio. You will deliver a personalized shopping experience, develop client relationships, and support daily store operations.

Requirements include 1+ year luxury retail or fashion sales, strong English, knowledge of fashion trends, and experience with POS. This role involves flexible scheduling, cross‑selling, and teamwork.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Ability to read price/release sheets and use POS systems.
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador and deliver service standard.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling, and personalized recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Execute personal sales plans to meet or exceed KPIs.
• Support daily store operations and maintain visual standards.
• Maintain organized floor and stockroom, process transactions efficiently.

Skills

Sales experience

Luxury retail knowledge

English proficiency

Fashion trend awareness

POS operation

Tools

POS systems

Mobile POS

Clienteling tools

Job description

Coach, a luxury fashion brand by Tapestry, is seeking a Sales Associate in Sunbury, Ohio. You will deliver a personalized shopping experience, develop client relationships, and support daily store operations.

Requirements include 1+ year luxury retail or fashion sales, strong English, knowledge of fashion trends, and experience with POS. This role involves flexible scheduling, cross‑selling, and teamwork.