Luxury Sales Associate — Clienteling & Omni-Channel

Coach; New Orleans (LA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house with a luxury retail focus and omni‑channel selling. The Sales Associate role emphasizes delivering an elevated shopping experience, meeting sales goals, and supporting store operations with a collaborative team.

The position requires passion for fashion, strong English, and ability to work in a fast-paced environment, including nights and weekends. Prior luxury retail and social media familiarity are advantageous.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Strong English proficiency.
• Experience with POS operation and basic computer use (iPad/laptop).
• Knowledge of fashion trends and competitors is a plus.
• Social media savvy and experience with live-stream shopping or video demos is preferred.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style guidelines.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.

Skills

Sales experience

English proficiency

Social media savvy

Live-stream/shopping knowledge

Clienteling and data acquisition

Tools

POS system

iPad / Mobile POS

Walkie-talkie use

Job description

Coach is a global fashion house with a luxury retail focus and omni‑channel selling. The Sales Associate role emphasizes delivering an elevated shopping experience, meeting sales goals, and supporting store operations with a collaborative team.

The position requires passion for fashion, strong English, and ability to work in a fast-paced environment, including nights and weekends. Prior luxury retail and social media familiarity are advantageous.