In-Room Dining Server: Luxury Guest Experience

Four Seasons; East Palo Alto (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary + tips

Medical, dental, and vision insurance

401k with company match

Free employee stays worldwide

Free employee meals

Free dry cleaning

Free employee parking

Job summary

Four Seasons Hotel Silicon Valley is currently looking for an In-Room Dining Server. Deliver food to guest rooms and greet guests with vivid menu descriptions, ensuring guest satisfaction and timely service.

You will work a flexible schedule including evenings and weekends; must be able to carry a tray and have U.S. work authorization. The role offers competitive pay, tips, and comprehensive benefits.

Qualifications

• High school education or equivalent.
• Experience in a luxury hotel food & beverage preferred.
• Able to work weekdays, weekends, holidays, evenings or overnight shifts.
• Must read, write and speak English.
• Able to carry and balance a tray.
• Must provide work authorization to work in the United States.

Responsibilities

• Check completed kitchen orders with the order taker or guest’s original order and deliver food orders including any special needs or requests to the guest in-room.
• Transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests and describe items with vivid details of origin, taste and preparation; suggest removal of trays and dishware as needed.
• Set up and break down room service tables, condiment stations, and dishware.
• Anticipate guest needs, ascertain satisfaction, and respond to requests.
• Close guest checks and settle payments; handle voided meals if applicable.
• Take guest orders in the absence of the order taker.
• Plate and prepare small food items.
• Adhere to Four Seasons’ work rules and standards.
• Work harmoniously with coworkers and supervisors.
• Other duties as assigned.

Skills

English proficiency

Tray handling

Flexibility

Work authorization

Reading/Writing

Education

High school education

Job description

Four Seasons Hotel Silicon Valley is currently looking for an In-Room Dining Server. Deliver food to guest rooms and greet guests with vivid menu descriptions, ensuring guest satisfaction and timely service.

You will work a flexible schedule including evenings and weekends; must be able to carry a tray and have U.S. work authorization. The role offers competitive pay, tips, and comprehensive benefits.