Luxury Room Attendant - Flexible Schedule

Auberge Resorts Collection; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Auberge Collection's The Knox Dallas seeks a diligent Room Attendant to maintain pristine guest rooms and public areas, ensuring consistent quality and guest satisfaction in a luxury setting.

You will clean, service, restock amenities, report maintenance issues, and uphold brand standards, with a flexible schedule including weekends and holidays in a vibrant Knox Street hotel environment.

Qualifications

• Minimum one year of housekeeping experience required.
• Prior experience in a luxury or full-service hotel preferred.
• Ability to work a flexible schedule, including weekends and holidays.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Effective communication skills; bilingual ability preferred.

Responsibilities

• Clean and service assigned guest rooms following hotel standards and the sequence of service established by the hotel.
• Make beds, replace linens, and ensure proper presentation of bedding.
• Vacuum carpets and clean all floor surfaces, including tile and hardwood.
• Dust and wipe furniture, fixtures, headboards, and décor items.
• Sanitize high-touch areas such as door handles, switches, and remotes.
• Thoroughly clean and disinfect bathrooms, including toilets, showers, and sinks.
• Replenish towels, toiletries, and other guest amenities as needed.
• Restock in-room items such as coffee, tea, cups, and tissues.
• Inspect completed rooms to ensure cleanliness, order, and readiness for guests.
• Check that all room equipment (TV, lights, HVAC) is functioning properly.
• Report maintenance issues, damages, or safety hazards promptly.
• Empty trash and replace liners in guest rooms and bathrooms.
• Keep housekeeping cart clean, organized, and fully stocked.
• Update room status accurately (clean, dirty, inspected) per procedure.
• Respond promptly and professionally to guest requests or inquiries.
• Maintain guest privacy, security, and confidentiality at all times.
• Handle lost and found items according to company policy.
• Follow proper use of cleaning chemicals and safety procedures.
• Comply with all housekeeping policies, standards, and brand guidelines.
• Meet productivity targets while maintaining quality standards.
• Communicate clearly with supervisors and team members regarding room status.
• Be able to use an electronic device where the task assignment will be loaded and enter maintenance tickets.
• Effectively use of the communication systems provided by the hotel following the communication etiquette policy.

Skills

Housekeeping experience

Luxury hotel experience

Flexible schedule

Attention to detail

Independent and team worker

Communication skills; bilingual

Job description

Auberge Collection's The Knox Dallas seeks a diligent Room Attendant to maintain pristine guest rooms and public areas, ensuring consistent quality and guest satisfaction in a luxury setting.

You will clean, service, restock amenities, report maintenance issues, and uphold brand standards, with a flexible schedule including weekends and holidays in a vibrant Knox Street hotel environment.