Luxury Retail Team Manager - Drive Sales & Client Experience

CELINE; New York (NY); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Retirement plan

Paid time off

Job summary

CELINE in New York seeks a Team Manager to lead a luxury Client Advisors team, drive sales, and uphold premium client service and seamless operations in a fast-paced, high-end environment.

You will coach staff, coordinate events, manage inventories, and report to Corporate; a minimum of 6 years in luxury retail with strong communication and leadership is required; competitive salary with bonus and comprehensive benefits.

Qualifications

• Minimum of 6 years retail experience with operations or store management in luxury settings.
• Proven leadership and staff development skills.
• Strong client service and sales focus.
• Excellent communication and scheduling flexibility.

Responsibilities

• Meet sales goals set forth by leadership.
• Lead and empower sales team to deliver high quality client service.
• Coordinate client relationship resources to provide personal assistance.
• Maintain level of floor supervision to improve sales results.
• Develop events/incentives to grow local client base.
• Maintain highest degree of client service daily.
• Support management in building repeat business and prospecting mindset.
• Collaborate with Store Manager and Corporate partners to embody excellence in client service.
• Assist sales associates with client service issues.
• Empower associates to make decisions for good client service.

Skills

Staff management

Client service

Sales leadership

Retail operations

POS systems

Communication

Tools

POS systems

Job description

CELINE in New York seeks a Team Manager to lead a luxury Client Advisors team, drive sales, and uphold premium client service and seamless operations in a fast-paced, high-end environment.

You will coach staff, coordinate events, manage inventories, and report to Corporate; a minimum of 6 years in luxury retail with strong communication and leadership is required; competitive salary with bonus and comprehensive benefits.