Luxury Retail Team Leader & Coach

CELINE; New York (NY); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Retirement plan

Employee discount

Job summary

CELINE is seeking a Team Manager in New York to lead a high-performing client advisory team in a luxury retail environment. You will coach staff, drive sales performance, and ensure exceptional client service while aligning with corporate standards and goals.

The role requires managing staffing, merchandise quality, and store operations, with a focus on developing associates and sustaining a premium client experience in a fast-paced atmosphere.

Qualifications

• Minimum of 6 years of experience in a retail setting with emphasis on operations, store management or office administration, preferably in a luxury setting.
• Computer literate; able to learn and use various software packages.
• Experience with client books and building client relationships is preferred.

Responsibilities

• Meet sales goals set forth by the Regional Director of Stores.
• Lead and empower sales team to provide high quality client service to achieve maximum sales results.
• Coordinate the use of client relationship resources to provide personal assistance to clients.
• Manage floor supervision levels to improve sales results.
• Develop events and incentives to grow the local client base.

Skills

People Management

Team Leadership

Coaching

Sales Leadership

Recruitment

Customer Service

POS Knowledge

Tools

POS System

Job description

CELINE is seeking a Team Manager in New York to lead a high-performing client advisory team in a luxury retail environment. You will coach staff, drive sales performance, and ensure exceptional client service while aligning with corporate standards and goals.

The role requires managing staffing, merchandise quality, and store operations, with a focus on developing associates and sustaining a premium client experience in a fast-paced atmosphere.