Luxury Retail Team Leader & Store Coach

ME+EM Ltd; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

ME+EM Ltd is expanding in the United States and seeks an Assistant Store Manager to maintain exceptional customer service and drive store performance. You will lead the team on busy days, coach staff on product knowledge, and ensure adherence to brand standards on the shop floor and in back-office processes.

The role focuses on building luxury customer experiences, CRM relationships, and robust product presentation across omni-channel initiatives.

Qualifications

• Experience in people management in a high volume, fast paced environment.
• Commercial understanding of modern luxury.
• Confident in visuals and store presentation.
• Highly organised and proactive leader.
• Ability to lead by example and develop others.

Responsibilities

• Act as the person in charge in the absence of the Manager.
• Carry out daily training and coaching with the team.
• Assist with staff admin and wearables hours tracking.
• Ensure policy compliance and store targets are communicated.
• Attend meetings in the absence of the manager.

Skills

People management

Visual Merchandising

Leadership

CRM

Coaching

Job description

ME+EM Ltd is expanding in the United States and seeks an Assistant Store Manager to maintain exceptional customer service and drive store performance. You will lead the team on busy days, coach staff on product knowledge, and ensure adherence to brand standards on the shop floor and in back-office processes.

The role focuses on building luxury customer experiences, CRM relationships, and robust product presentation across omni-channel initiatives.