Luxury Retail Team Lead — Los Angeles Boutique

Honey Birdette; San Jose (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Honey Birdette in Los Angeles, CA is seeking an Assistant Store Manager to support daily boutique operations and drive exceptional customer service. This full-time, on-site role covers opening/closing procedures, staff scheduling, and maintaining brand-aligned visual merchandising while coaching the team to meet sales targets and sustain high customer satisfaction.

You will oversee fitting room experiences, manage stock levels, support loss prevention measures, and ensure policy compliance.

Qualifications

• Strong customer service and satisfaction skills focused on memorable experiences.
• Effective communication to engage customers and guide team.
• Store management experience including daily operations and supervision.
• Retail loss prevention experience and asset protection procedures.
• Experience in retail, fashion, or luxury goods, preferably in leadership.
• Ability to work flexible hours including evenings, weekends, holidays.
• Strong problem-solving, attention to detail, and ability to work in fast-paced environments.
• Basic proficiency with POS systems; inventory management skills an asset.

Responsibilities

• Lead day-to-day boutique operations under Store Manager.
• Assist with opening/closing procedures and staff scheduling.
• Ensure visual merchandising standards are met.
• Coach and motivate team to deliver exceptional service.
• Drive sales and maintain high customer satisfaction.
• Oversee fitting room experiences and manage stock levels.
• Support loss prevention measures and policy compliance.
• Contribute to local marketing initiatives and provide performance feedback.

Skills

Customer service

Communication

Store management

Retail loss prevention

Customer experience

Problem solving

POS systems

Inventory management

Tools

POS software

Job description

Honey Birdette in Los Angeles, CA is seeking an Assistant Store Manager to support daily boutique operations and drive exceptional customer service. This full-time, on-site role covers opening/closing procedures, staff scheduling, and maintaining brand-aligned visual merchandising while coaching the team to meet sales targets and sustain high customer satisfaction.

You will oversee fitting room experiences, manage stock levels, support loss prevention measures, and ensure policy compliance.