Luxury Boutique Lead & Clienteling Expert

Honey Birdette; Santa Clara (CA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Product discounts

Parental leave policy

Job summary

Honey Birdette seeks an Assistant Boutique Manager to join our team. You will lead a high-performing group, deliver a red carpet shopping experience, and build ongoing client relationships through clienteling programs. The role focuses on achieving sales targets while developing the team to exceed customer expectations.

The ideal candidate is professional, charismatic, energetic, and polished, with excellent interpersonal skills and the ability to connect with customers effectively.

Qualifications

• Must have retail supervisory experience and cash handling preferred.
• Outgoing, energetic and charismatic personality.
• Excellent communication and time management skills.
• Ability to work with a team and develop direct reports.
• Clienteling experience preferred and flexible scheduling.

Responsibilities

• Provide excellent customer service to all customers
• Support team in clienteling and growing IG followers
• Lead team to deliver weekly sales goals in toys, bondage, lingerie
• Understand customer needs and act with urgency
• Ensure complaints are managed per policy and improvements implemented
• Deliver on commitments to customers and uphold integrity
• Support boutique events for a positive customer experience
• Provide coaching to meet company benchmarks and motivate team

Skills

Retail sales supervision

Clienteling

Cash handling

Communication skills

Interpersonal skills

Team leadership

Education

High school degree or equivalent

Job description

Honey Birdette seeks an Assistant Boutique Manager to join our team. You will lead a high-performing group, deliver a red carpet shopping experience, and build ongoing client relationships through clienteling programs. The role focuses on achieving sales targets while developing the team to exceed customer expectations.

The ideal candidate is professional, charismatic, energetic, and polished, with excellent interpersonal skills and the ability to connect with customers effectively.