Luxury Retail Supervisor — Guest Experience Leader

Starwood Hotels & Resorts Worldwide, Inc.; Miami Beach, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Retail Supervisor for 1 Hotel South Beach.

The role focuses on delivering an exceptional welcome to guests, providing attentive service, and maintaining an elevated shop ambiance throughout guests’ experiences. Candidates should excel in verbal and written communication, thrive in a high-volume environment, and have flexible availability including nights, weekends, and holidays.

Qualifications

• Excellent verbal and written communicator.
• Ability to be productive in a high-volume environment.
• Flexible availability to work including nights, weekends, and holidays.

Responsibilities

• Deliver an exceptional welcome to guests and provide consistently attentive, thoughtful service.
• Maintain the elevated vibe within the shops and ensure a memorable guest experience throughout the stay.
• Collaborate with team members to uphold Starwood Hotels’ standards of service and hospitality in a fast-paced setting.

Skills

Communication

High-volume work

Flexible scheduling

Job description

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Retail Supervisor for 1 Hotel South Beach.

The role focuses on delivering an exceptional welcome to guests, providing attentive service, and maintaining an elevated shop ambiance throughout guests’ experiences. Candidates should excel in verbal and written communication, thrive in a high-volume environment, and have flexible availability including nights, weekends, and holidays.