Lux Spa Receptionist - Guest Experience Lead

Starwood Hotels & Resorts Worldwide, Inc.; Miami Beach (FL); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Spa Receptionist at 1 Hotel South Beach to provide an exceptional guest welcome and coordinate spa bookings. You will assist guests in selecting treatments, answer product questions, and help create a tranquil first impression.

The role requires at least 1 year of customer service experience, excellent English communication, and flexibility to work mornings, weekends, and holidays in a luxury hotel environment.

Qualifications

• Minimum of 1 year in customer service.
• Strong English communication skills, both written and verbal.

Responsibilities

• Greet spa guests and assist with check-in to ensure a welcoming experience.
• Assist guests with booking treatments and recommending spa products that fit their needs.

Skills

Customer service

Job description

Starwood Hotels & Resorts Worldwide, Inc. is seeking a Spa Receptionist at 1 Hotel South Beach to provide an exceptional guest welcome and coordinate spa bookings. You will assist guests in selecting treatments, answer product questions, and help create a tranquil first impression.

The role requires at least 1 year of customer service experience, excellent English communication, and flexibility to work mornings, weekends, and holidays in a luxury hotel environment.