Luxury Client Advisor — Style & Custom Sales Expert

MCM WORLDWIDE; New York (NY); On-site; USD 26,174 - 30,307; Full time

Job summary

MCM WORLDWIDE in New York is seeking a luxury retail associate with a proven track record in delivering exceptional service and achieving sales goals. You will engage clients, build relationships, manage inventory on the floor, and contribute to a high-energy, fashion-focused team.

Experience in luxury retail, strong interpersonal and communication skills, and the ability to multi-task in a fast-paced setting are essential for success in this role.

Qualifications

• Minimum of two years’ experience in luxury retail environment.
• Excellent interpersonal and communication skills are required.
• Strong understanding of Customer Service needs and priorities.
• Ability to thrive in a high paced environment and multi-task with ease.
• Positive, outgoing, high-energy personality that is entrepreneurial and sales focused.
• Computer skills to include operation of POS, Word, Excel and email.
• Strong desire for fashion and results driven.

Responsibilities

• Provide exceptional sales and customer service to clients.
• Initiate and build relationships and core business through selling and client-book.
• Exceed monthly sales goals and develop weekly selling strategies.
• Assist in maintaining the visual and general maintenance of the selling floor.
• Handle repairs and advise clients on best fit, creating custom design pieces.
• Assist in inventory maintenance on the stockroom and selling floor.

Skills

Interpersonal skills

Customer service

Sales driven

Multi-tasking

Fashion interest

POS system

Communication

Tools

POS system

Word

Excel

Email

Job description

MCM WORLDWIDE in New York is seeking a luxury retail associate with a proven track record in delivering exceptional service and achieving sales goals. You will engage clients, build relationships, manage inventory on the floor, and contribute to a high-energy, fashion-focused team.

Experience in luxury retail, strong interpersonal and communication skills, and the ability to multi-task in a fast-paced setting are essential for success in this role.