Luxury Retail Supervisor & Brand Leader

Tapestry, Inc.; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in the United States is seeking a Store Supervisor to lead a high‑energy, customer‑first sales floor. You will drive productivity and profitability through coaching, clienteling, and adherence to brand standards.

You will develop teams, manage inventory and POS processes, and supervise omni‑channel and live selling initiatives while maintaining store operations and compliance. Strong English, luxury retail experience, and proficiency with MS Office are required.

Qualifications

• 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
• Strong written and verbal communication skills; detail‑oriented and able to multi‑task.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Build client relationships through proactive outreach and kate spade service standards; ensure exceptional in‑store and after‑sales experiences; lead proactive outreach to drive repeat business and VIP retention.
• Coach team on goals and performance; support recruitment, onboarding, and ongoing development; provide feedback to store leadership on performance and development needs.

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Kate Spade New York in the United States is seeking a Store Supervisor to lead a high‑energy, customer‑first sales floor. You will drive productivity and profitability through coaching, clienteling, and adherence to brand standards.

You will develop teams, manage inventory and POS processes, and supervise omni‑channel and live selling initiatives while maintaining store operations and compliance. Strong English, luxury retail experience, and proficiency with MS Office are required.