Luxury Retail Store Manager | Lead Team & Client Growth

LESET; Los Angeles (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

LESET, based in Los Angeles, seeks a Store Manager to oversee daily operations, lead a luxury retail team, and drive exceptional client experiences. This role requires a strong leader with an entrepreneurial spirit, service orientation, and a track record of building meaningful client relationships.

You will act as the in-store brand ambassador, combining analytical thinking with proactive leadership to cultivate an inclusive and energetic store culture.

Qualifications

• 4-6 years of retail management experience in a luxury or contemporary retailer.
• Proven track record of building local clientele and driving sales performance.
• Strong leadership, coaching, and talent development skills.
• Analytical mindset with strong business acumen.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily store operations including inventory management, stock audits, reporting, opening and closing procedures, cash management, and store cleanliness.
• Maintain store visual standards in alignment with LESET brand guidelines.
• Drive sales performance to meet and exceed personal and store sales goals.
• Delivery of elevated customer service through styling and personalized client experiences.
• Analyze sales data to identify opportunities for growth and improvement.
• Develop and execute sales strategies and promotional initiatives to maximize revenue.
• Foster relationships with clients, stylists, and personal shoppers to build a loyal client base.
• Build and maintain a profitable consignment business.
• Recruit, train, and manage performance of the sales team.
• Lead by example and create a positive, inclusive, and motivating work environment.
• Train staff on trends of each collection to enhance styling expertise.
• Provide regular coaching and performance feedback to support team development.
• Partner with corporate inventory, buying, and merchandising teams on product levels and assortment needs.
• Partner with HR to address employee relations matters in a fair and consistent manner.
• Utilize company tools to properly process payroll and operational reporting.
• Perform additional duties as directed by the corporate office.

Skills

Retail management

Leadership

Customer relationship building

Analytical mindset

Communication skills

Tools

POS systems

Retail analytics tools

Payroll and scheduling systems

Microsoft Office

CRM platforms

Job description

LESET, based in Los Angeles, seeks a Store Manager to oversee daily operations, lead a luxury retail team, and drive exceptional client experiences. This role requires a strong leader with an entrepreneurial spirit, service orientation, and a track record of building meaningful client relationships.

You will act as the in-store brand ambassador, combining analytical thinking with proactive leadership to cultivate an inclusive and energetic store culture.