Luxury Retail Store Manager - Growth, Bonus & Training

Luxottica; Columbus (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commisson plan

Job summary

LensCrafters in Columbus, OH is seeking a Store Manager to lead the sales floor, deliver a premier customer experience, and drive sales KPIs while merchandising to brand standards. You will recruit, onboard, and develop a qualified team, coach associates with clear feedback, and ensure staff coverage aligns with peak times. The role emphasizes luxury retail expertise, excellent communication, and a flexible schedule including evenings and weekends.

Qualifications

• Experience managing a retail store, preferably luxury.
• Strong oral and written communication skills.
• Strong interpersonal skills.
• Flexible to work evenings and weekends.

Responsibilities

• Oversee all sales and operational activities to meet weekly and monthly sales objectives.
• Recruit, onboard, and develop qualified talent in a luxury retail environment.
• Coach associates with clear, motivating feedback in a timely manner.
• Accurately staff the store to deliver an exceptional customer service experience.
• Maintain accurate product inventory and execute brand standards.
• Monitor KPIs and implement action plans to improve performance.
• Participate in monthly training courses and ensure asset protection.
• Guide customers in selecting frames and lenses that fit lifestyle and prescription.

Skills

Retail management experience

Strong communication skills

Interpersonal skills

Flexibility to work non-traditional""s

Education

High School Diploma or equivalent

Job description

LensCrafters in Columbus, OH is seeking a Store Manager to lead the sales floor, deliver a premier customer experience, and drive sales KPIs while merchandising to brand standards. You will recruit, onboard, and develop a qualified team, coach associates with clear feedback, and ensure staff coverage aligns with peak times. The role emphasizes luxury retail expertise, excellent communication, and a flexible schedule including evenings and weekends.