Vision Center Assistant Manager

LensCrafters; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Assistant Manager to lead in-store operations and drive performance at the Columbus location. You will act as a leader in the absence of the Store Manager, delivering exceptional patient and customer care while guiding a team of associates.

You will monitor KPIs, support recruitment and training, and ensure compliance with company policies. Health benefits and employee discounts are part of the total rewards package.

Qualifications

• High School graduate or equivalent
• Current & valid state Opticianry license
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Strong communicator & listener
• Demonstrated high-level of selling skills
• Proven ability to problem solve

Responsibilities

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs)
• Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results
• Supports store business plans to maximize sales & profit
• Partners with store manager to lead a team through strong knowledge & skills
• Provides training & guidance to team members
• Delivers clear & constructive feedback in a timely manner
• Informs store manager of any situation that may require development or disciplinary action
• Supports recruiting, helps select high caliber team & creates talent pipeline
• Follows guidelines to optimally staff store
• Shows pride in store appearance & executes visual directives
• Maintains relationships with doctors
• Adheres to company policies & procedures and meets goals
• Anticipates problems and works towards long-term solutions
• Performs administrative duties
• Maintains a safe working environment
• Works a flexible schedule including nights & weekends
• Performs eyewear lens knowledge, adjustments and measurements when applicable

Skills

Strong communicator

Customer service

English language proficiency

Retail knowledge

Math skills

Problem solving

Education

High School diploma or equivalent

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters is seeking an Assistant Manager to lead in-store operations and drive performance at the Columbus location. You will act as a leader in the absence of the Store Manager, delivering exceptional patient and customer care while guiding a team of associates.

You will monitor KPIs, support recruitment and training, and ensure compliance with company policies. Health benefits and employee discounts are part of the total rewards package.