LensCrafters Store Manager 1 #619 Columbus OH

Luxottica; Columbus (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commisson plan

Job summary

LensCrafters in Columbus, OH is seeking a Store Manager to lead the sales floor, deliver a premier customer experience, and drive sales KPIs while merchandising to brand standards. You will recruit, onboard, and develop a qualified team, coach associates with clear feedback, and ensure staff coverage aligns with peak times. The role emphasizes luxury retail expertise, excellent communication, and a flexible schedule including evenings and weekends.

Qualifications

• Experience managing a retail store, preferably luxury.
• Strong oral and written communication skills.
• Strong interpersonal skills.
• Flexible to work evenings and weekends.

Responsibilities

• Oversee all sales and operational activities to meet weekly and monthly sales objectives.
• Recruit, onboard, and develop qualified talent in a luxury retail environment.
• Coach associates with clear, motivating feedback in a timely manner.
• Accurately staff the store to deliver an exceptional customer service experience.
• Maintain accurate product inventory and execute brand standards.
• Monitor KPIs and implement action plans to improve performance.
• Participate in monthly training courses and ensure asset protection.
• Guide customers in selecting frames and lenses that fit lifestyle and prescription.

Skills

Retail management experience

Strong communication skills

Interpersonal skills

Flexibility to work non-traditional""s

Education

High School Diploma or equivalent

Job description

LensCrafters Store Manager 1 #619 Columbus OH

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Store Manager is responsible for leading their team on the sales floor, delivering a positive customer experience, meeting sales key performance indicators (KPIs), and merchandising the store to meet brand standards. Additionally, the Store Manager will be responsible for recruiting, onboarding, and developing their team.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversees all sales and operational activities of the store to ensure weekly and monthly sales objectives are met.
• Recruits, onboards, and develops qualified talent, preferably with experience in a luxury retail environment.
• Coaches associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently delivers an exceptional customer service experience.
• Provides recognition to associates for positive performance.
• Meets brand standards of presentation and operations.
• Continuously monitors the business by analyzing KPIs and implementing action plans accordingly.
• Responsible for maintaining accurate product inventory.
• Drives participation in assigned monthly training courses.
• Effectively manage all employee relation concerns, including time and attendance, unsatisfactory performance, and asset protection.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe and/or prescription.
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.
• Additional responsibilities as needed.

BASIC QUALIFICATIONS

• High School Diploma or equivalent
• Retail management experience, preferably within a luxury selling environment.
• Strong oral and written communication skills
• Strong interpersonal skills
• Flexibility to work non-traditional hours including evenings and weekends.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Columbus
Job Segment: Asset Protection, Retail Manager, Retail Operations, Store Manager, Merchandising, Retail