Vision Care: Assistant Store Manager

LensCrafters; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive bonus/commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Columbus, OH is seeking an Assistant Manager to lead sales and operations in the absence of the Store Manager. You will coach team members, uphold brand standards, and deliver on KPIs like sales, conversion, and patient care metrics.

This role requires strong communication, a customer-first mindset, and the ability to manage schedules, inventory, and store visuals. Experience in retail or customer service and basic optics knowledge are helpful; a high school diploma is required.

Qualifications

• High School diploma or equivalent.
• 1+ year of management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have strong written and oral English communication.
• Strong communication and listening skills.
• Demonstrated selling skills and problem-solving ability.

Responsibilities

• Delivers quality and improvement to exceed KPIs: Comp sales, conversion, customer count, and profit.
• Supports store business plans to maximize sales and profit.
• Leads and develops team in partnership with Store Manager.
• Provides timely feedback and supports staff development.
• Executes visual directives and maintains store appearance.
• Maintains positive relationships with doctors and patients.
• Ensures policy compliance and handles administrative duties.
• Works a flexible schedule including nights and weekends.

Skills

Management

Retail operations

Math skills

Cash handling

English proficiency

Communication

Sales skills

Problem solving

Education

High School diploma or equivalent

College degree or equivalent (preferred)

Tools

Point of Sale systems

Job description

LensCrafters in Columbus, OH is seeking an Assistant Manager to lead sales and operations in the absence of the Store Manager. You will coach team members, uphold brand standards, and deliver on KPIs like sales, conversion, and patient care metrics.

This role requires strong communication, a customer-first mindset, and the ability to manage schedules, inventory, and store visuals. Experience in retail or customer service and basic optics knowledge are helpful; a high school diploma is required.