Vision Care Store Leader

EssilorLuxottica; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

EssilorLuxottica's LensCrafters in Columbus, OH is seeking an Assistant Manager. This role leads in the absence of the Store Manager and drives key performance metrics while delivering exceptional patient/customer experiences.

You will support recruiting, training, and scheduling, ensuring visual standards and store operations run smoothly. A state Opticianry license is required with 1+ year supervisory experience.

Qualifications

• High School graduate or equivalent.
• Current & valid state Opticianry license.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to meet or exceed all KPIs (e.g., comps, sales, conversion, patient/customer counts).
• Learns and understands competition and market trends to improve results.
• Supports store manager in diagnosing the business and leveraging Retail, Lab & Doctor synergies.
• Assists in driving sales and profit through staffing and operations.
• Partners with store manager to lead a team with knowledge and skills.
• Provides training & guidance to team members.
• Delivers constructive feedback in a timely manner.
• Participates in recruiting and building a talent pipeline.
• Maintains store appearance and visual standards.
• Ensures compliance with company policies and procedures.

Skills

Team leadership

Customer service

Communication

Problem solving

Sales skills

Education

High School diploma

State Opticianry license

ABO Certification (if applicable)

College degree (preferred)

Job description

EssilorLuxottica's LensCrafters in Columbus, OH is seeking an Assistant Manager. This role leads in the absence of the Store Manager and drives key performance metrics while delivering exceptional patient/customer experiences.

You will support recruiting, training, and scheduling, ensuring visual standards and store operations run smoothly. A state Opticianry license is required with 1+ year supervisory experience.