Luxury Retail Sales & Support Specialist

Coach; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Support Associate in a luxury retail setting in Salt Lake City. The role emphasizes welcoming clients with warmth, assisting on the sales floor, and maintaining stockroom organization. Candidates should have prior retail experience, knowledge of fashion trends, and strong English communication skills.

The position requires flexibility for scheduling, including nights and weekends, with emphasis on accurate, friendly service and brand representation at all times.

Qualifications

• Retail experience, preferably luxury environment.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced setting.
• Knowledge of fashion trends and market competition.

Responsibilities

• Greet clients professionally and provide personalized service.
• Operate POS accurately and manage cash wrap.
• Assist with stock, shipments, and visual merchandising updates.
• Capture customer information where permitted and promote gift cards.
• Support store floor activities and respond to customer requests.

Skills

Customer service

Attention to detail

Organizational skills

English proficiency

Tools

POS system

iPad/Laptop use

Cash handling

Job description

Coach is seeking a Sales Support Associate in a luxury retail setting in Salt Lake City. The role emphasizes welcoming clients with warmth, assisting on the sales floor, and maintaining stockroom organization. Candidates should have prior retail experience, knowledge of fashion trends, and strong English communication skills.

The position requires flexibility for scheduling, including nights and weekends, with emphasis on accurate, friendly service and brand representation at all times.