Luxury Retail Sales Support II | Flexible Schedule

FashionUnited; Grapevine (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Support Associate in Texas to warmly greet clients, assist with product selection, and maintain a polished sales floor. You will operate POS, manage stock, and support brand initiatives in a fast-paced luxury retail environment.

The role emphasizes excellent communication, customer service, and teamwork while upholding house standards and loss-prevention guidelines. Flex scheduling may be required.

Qualifications

• Experience in luxury retail service is preferred.
• Strong knowledge of current fashion trends.
• Familiar with cash register systems and basic computing.
• Excellent communication and customer service skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills

Customer service

Communication skills

Multitasking

Attention to detail

English proficiency

Job description

Coach is seeking a Sales Support Associate in Texas to warmly greet clients, assist with product selection, and maintain a polished sales floor. You will operate POS, manage stock, and support brand initiatives in a fast-paced luxury retail environment.

The role emphasizes excellent communication, customer service, and teamwork while upholding house standards and loss-prevention guidelines. Flex scheduling may be required.