Luxury Retail Sales Support Associate | Flexible Schedule

Tapestry, Inc.; Plano (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Plano to support store operations and ensure a seamless customer experience. You will welcome clients, operate POS, manage stock, and assist with shipments.

The role requires retail experience, knowledge of fashion trends, and strong English communication. You will work in a fast-paced luxury environment, maintaining visuals and adhering to loss prevention guidelines.

Qualifications

• 1+ year of retail experience (cashier/stock/sales) preferred.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS).
• Ability to read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trend knowledge

Cash handling

POS / Mobile POS

Customer service

English proficiency

Multitasking

Attention to detail

Communication skills

Tools

iPad

Mobile POS

Walkie talkie

POS systems

Internet access

Job description

Coach is seeking a Sales Support Associate in Plano to support store operations and ensure a seamless customer experience. You will welcome clients, operate POS, manage stock, and assist with shipments.

The role requires retail experience, knowledge of fashion trends, and strong English communication. You will work in a fast-paced luxury environment, maintaining visuals and adhering to loss prevention guidelines.