Luxury Retail Sales Support II: Customer-Driven & Merchandising

Tapestry, Inc.; Columbus (OH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is seeking a customer-focused retail associate in the United States. You will welcome clients, operate POS systems, and maintain a pristine stockroom while promoting products and gift cards.

Ideal candidates have retail experience, fashion knowledge, and excellent service skills to thrive in a fast-paced luxury environment. Opportunities include flexible scheduling and team collaboration.

Qualifications

• 1+ years of retail experience; luxury retail preferred.
• Knowledge of fashion trends and marketplace context.
• Knowledge of cash register systems and basic computer skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work nights, weekends and peak seasons.

Responsibilities

• Welcome clients warmly and provide personalized assistance.
• Act as a brand ambassador and support local social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-ons, promote gift cards and capture customer data.
• Process shipments and transfers; report discrepancies; keep stockroom tidy.
• Manage stock levels and refresh sales floor merchandising.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping and adherence to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication skills

POS systems

Tools

POS terminal

Mobile POS

Job description

Tapestry, Inc. is seeking a customer-focused retail associate in the United States. You will welcome clients, operate POS systems, and maintain a pristine stockroom while promoting products and gift cards.

Ideal candidates have retail experience, fashion knowledge, and excellent service skills to thrive in a fast-paced luxury environment. Opportunities include flexible scheduling and team collaboration.