Luxury Retail Sales Supervisor - Premium Outlet

Marcjacobs; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with matching

Employee discounts

Job summary

Marc Jacobs is seeking a Sales Supervisor for the St. Louis Premium Outlets store in Chesterfield, MO. This role supports management with daily operations, sales goals, customer experience, and coaching the team to uphold brand standards.

You will lead the sales floor, promote styling expertise, and build lasting client relationships while ensuring the store remains guest-ready and compliant with company policies.

Qualifications

• 3+ years’ retail or sales experience with a focus on customer service.
• Proven ability to generate sales and build client relationships.
• Strong written and verbal communication skills.

Responsibilities

• Consistently achieve or exceed individual and store sales KPIs.
• Lead the sales floor to deliver an exceptional customer experience.
• Ensure the store is guest ready and welcoming to clients.
• Provide styling expertise and product knowledge to drive sales.
• Build client relationships and manage the client journey for repeat business.
• Maintain store and stockroom organization and adhere to policies.

Skills

Sales leadership

Customer service

Client relationships

Communication

Team coaching

POS operation

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs is seeking a Sales Supervisor for the St. Louis Premium Outlets store in Chesterfield, MO. This role supports management with daily operations, sales goals, customer experience, and coaching the team to uphold brand standards.

You will lead the sales floor, promote styling expertise, and build lasting client relationships while ensuring the store remains guest-ready and compliant with company policies.