Part-Time Sales Lead & Style Expert

LVMH; Chesterfield (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401k matching

Employee discounts on MJ products

Discounts via PerkSpot

Job summary

Marc Jacobs International seeks a Sales Supervisor for its St. Louis Premium Outlets store in Chesterfield, MO. The candidate will support management with day-to-day operations, drive sales, and coach a team to deliver exceptional customer experiences.

Responsibilities include leading the sales floor, maintaining guest-ready conditions, and building client relationships through styling expertise and product knowledge. Flexible retail schedule required, including evenings, weekends, and holidays.

Qualifications

• 3+ years’ experience in retail, sales, or an industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs.
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships.
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves.
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge.
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business.
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars.
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries.
• Foster a culture of collaboration and open communication with colleagues and management.
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management.
• Open and close the store according to Marc Jacobs procedure.
• Ensure both the sales floor and stockroom are well-organized.
• Adhere to all company policies and procedures.

Skills

Retail experience

Leadership experience

Customer service

Communication skills

POS system

MS Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International seeks a Sales Supervisor for its St. Louis Premium Outlets store in Chesterfield, MO. The candidate will support management with day-to-day operations, drive sales, and coach a team to deliver exceptional customer experiences.

Responsibilities include leading the sales floor, maintaining guest-ready conditions, and building client relationships through styling expertise and product knowledge. Flexible retail schedule required, including evenings, weekends, and holidays.