Luxury Retail Sales Supervisor

Ralph Lauren; Naples (FL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Employee discount

Training programs

Job summary

Ralph Lauren is seeking a dedicated retail professional in Naples, FL, to lead a high-standard sales floor and build lasting client relationships. You will deliver top-tier service, maintain brand aesthetics, and support store operations daily.

The role emphasizes coaching teammates, meeting personal sales goals, and representing the brand with integrity and professionalism in a dynamic luxury environment.

Qualifications

• Minimum high school diploma or equivalent.
• Retail or luxury brand experience preferred.
• Ability to lift up to 30 lbs and stand for extended periods.
• Willingness to learn company products and services.

Responsibilities

• Supervise the sales floor to ensure a memorable customer experience and uphold brand image.
• Partner with managers to learn leadership roles and coach sales teams.
• Open/close procedures; process returns and exchanges in the absence of a manager.
• Maintain merchandise per visual presentation standards and assist with stock transfers.
• Build proactive client relationships and drive personal sales toward SPH goals.

Skills

Verbal and written communication

Interpersonal skills

Customer service excellence

Negotiation & coaching

Team leadership

Computer skills

Education

High school diploma or equivalent

Tools

Workday

Outlook

Excel

PowerPoint

Job description

Ralph Lauren is seeking a dedicated retail professional in Naples, FL, to lead a high-standard sales floor and build lasting client relationships. You will deliver top-tier service, maintain brand aesthetics, and support store operations daily.

The role emphasizes coaching teammates, meeting personal sales goals, and representing the brand with integrity and professionalism in a dynamic luxury environment.