Luxury Retail Advisor - Personalized Service & Sales

LONGCHAMP USA, INC.; California; On-site; USD 29,000 - 34,000; Full time

Job summary

Longchamp USA, INC. is seeking a free-spirited, customer-focused team member to deliver a personalized and memorable shopping experience at our California store.

You will apply the house sale ceremony, help drive turnover, and contribute to customer loyalty through proactive engagement. You will manage stock, receipts, and POS maintenance with rigor and autonomy, and participate in CRM actions to grow the customer portfolio.

Qualifications

• Customer service skills and a proactive sales mindset.

Responsibilities

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Skills

Customer service

Sales targets

Job description

Longchamp USA, INC. is seeking a free-spirited, customer-focused team member to deliver a personalized and memorable shopping experience at our California store.

You will apply the house sale ceremony, help drive turnover, and contribute to customer loyalty through proactive engagement. You will manage stock, receipts, and POS maintenance with rigor and autonomy, and participate in CRM actions to grow the customer portfolio.